Terms of Service

Last updated: May 13, 2025

Welcome to Mi Mariachi. By accessing or using our app and website, you agree to the following Terms of Service. Please read them carefully.

1. Service Description

Mi Mariachi is a platform that connects customers with mariachi bands for live music bookings. Users can register as customers or bands, browse options, make bookings, and communicate through the app.

2. Account Registration

To use Mi Mariachi, you must create an account with accurate, up-to-date information. You are responsible for maintaining the confidentiality of your credentials and all activity on your account.

3. Bookings and Payments

  • Bookings are made directly through the app.
  • Payments can be processed using cards through Stripe. (Cash via OXXO available in Mexico only.)
  • Cancellation and refund policies are provided during booking and may vary by band.

4. User Conduct

  • No harassment, abuse, or threats against other users.
  • Do not use the platform for illegal or fraudulent activities.
  • Honor booking agreements and maintain respectful communication.

5. User Content

Users may upload content such as profiles, images, and messages. Mi Mariachi reserves the right to remove any content that violates these terms or applicable laws.

6. Account Deletion

You can delete your account at any time directly from the app under your account details. This action is permanent and will remove all your information, including bookings and messages.

7. Liability

Mi Mariachi is not liable for missed bookings, disputes between users, or events outside our platform. While we strive for safety, you use the app at your own risk.

8. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page. Continued use of Mi Mariachi means you accept the updated terms.

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